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Saffron Building Society: Mortgages reviews

4.57
Based on 814 reviews, last reviewed 9th Sep 2025
3% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
10%
See only 3 star reviews
4%
See only 2 star reviews
3%
See only 1 star reviews
4%

Latest highest rating:

5

Kim in Mortgage Retention Team Really Helpful Spoke to Kim in the Mortgage Retention Team, really helpful and patient, spoke through all available options and broke them down for me so it was easy... Read more Reviewed on: 9th September 2025
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Latest lowest rating:

1

terrible experience. terrible experience. The valuer was awful, we have a developers mortgage and it is near impossible to get funds released. I will never use your compan... Read more Reviewed on: 14th January 2025
Joanna M's avatar
Joanna M

About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Mortgages reviews (814)

Mortgages review

2
I was told I would be contacted by the team who dealt with product switch options but no one has Reviewed on: 25th October 2021

Mortgages review

5
I liked that it was a positive experience, which was mainly down to Ben as this is who we dealt with. Reviewed on: 25th October 2021

Mortgages review

5
The understanding of our personal circumstances taking into account how they may change in the future. We were given an excellent service tailored to our specific needs and I say this as a recited Building Society District Manager. Reviewed on: 20th October 2021

Mortgages review

5
The product switch was a very simple procedure Reviewed on: 20th October 2021

Mortgages review

5
We had a great experience and have had our mortgage offer approved. Reviewed on: 19th October 2021

Mortgages review

5
My experiences have been all great. Reviewed on: 19th October 2021

Mortgages review

4
Fast response time. Clear and simple proposition Reviewed on: 14th September 2021

Mortgages review

5
You made the experience very simple and easy regarding the product transfer Reviewed on: 27th July 2021

Mortgages review

5
Can't think of anything. Saffron, in my experience, rate very highly. Reviewed on: 5th July 2021

Mortgages review

2
You should not make arrangments for a phone call and not keep them ! Also if you cancel the apiontment make shure you follow it up ! ( this was in January ) Reviewed on: 2nd June 2021

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