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Saffron Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (1086 reviews)

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4.75

Based on 1,086 reviews, last reviewed 13th Jul 2026

9% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

83%

Latest highest rating:

5

So helpful, talk to you like a person. So helpful, talk to you like a person. Reviewed on: 13th July 2026

Verified source

Latest lowest rating:

2

Call to port and top up my mortgage Hi, I initially rang in on Mon and was informed that someone will call me back later. I had to call back on Tues, wed and thurs for someone to call ba... Read more Reviewed on: 10th July 2026

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About this product

Saffron Building Society have a range of mortgage products.

Mortgages are available from Saffron Building Society whether you’re looking for a standard mortgage or buy to let. There are also options for the self-employed and self-builders.

Saffron Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Mortgages now

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Saffron Building Society Mortgages reviews (1086)

I’ve been in luck to talk to Rosanna and Lisa Holden...

I’ve been in luck to talk to Rosanna and Lisa Holden and they helped me a lot with my product switch. Thank you for that! Reviewed on: 8th March 2024

the advisor i spoke to was really helpful and also m...

the advisor i spoke to was really helpful and also made me feel valued. she did not rush me at all on the call Reviewed on: 5th March 2024

very easy going with ease of contact and information...

very easy going with ease of contact and information being readily available. Reviewed on: 27th February 2024

Caring and helpful

Helped me when my husband died by sorting out a mortgage for me. My bank after being a customer for nearly 40 years did nit want to know. I am grateful to Saffron for coming to my rescue. Reviewed on: 26th February 2024

Very easy to deal with.

Very easy to deal with. Staff are friendly, knowledgeable and always willing to help Reviewed on: 26th February 2024

Very friendly and very polite experienced staff who...

Very friendly and very polite experienced staff who will take their time to explain the whole process in detail and make everything look stress free. Reviewed on: 26th February 2024

Great customer service.

Great customer service. First time remortgaging and appreciated the support and explanation of the process. Reviewed on: 26th February 2024

Saffron have been helpful, informative and fair.

We have been with Saffron for nearly 8 years and they have been helpful, informative and fair in all our dealings wih them. Reviewed on: 23rd February 2024

Great Service

Very helpful, clear information and service when we came to renew our mortgage. Reviewed on: 22nd February 2024

The staff were fabulous.

The staff were fabulous. I received an excellent service. Reviewed on: 21st February 2024

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