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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (6807 reviews)

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4.83

Based on 6,806 reviews, last reviewed 19th Jun 2026

44% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Lucy was very helpful and quick to solve my problem Lucy was very helpful and quick to solve my problem Reviewed on: 19th June 2026

Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6807)

Service from staff a d branch

Great service from Andy. Visited Ware branch for a transaction and Andy gave great customer service- Reviewed on: 28th August 2025

Always a smile and very friendly, no complaints ser...

Always a smile and very friendly, no complaints served by Lyn today Reviewed on: 28th August 2025

Emily is efficient and smiley

Came in to withdraw £40 in Saffron Walden. The staff are always welcoming and efficient Reviewed on: 28th August 2025

Very polite and helpfull and welcoming

Very polite and helpfull and welcoming Reviewed on: 28th August 2025

Very good and polite service with a smile.

Very good and polite service with a smile. I would definitely recommend Saffron Building Society to anyone seeking a good provider. Reviewed on: 28th August 2025

I rang with a problem accessing our online portal an...

I rang with a problem accessing our online portal and customer service assistant, Ian, was very helpful and patient Reviewed on: 28th August 2025

I love the one to one experience here at Halstead

I love the one to one experience here at Halstead Reviewed on: 28th August 2025

Came into Ware to pay cash in- Great customer servic...

Came into Ware to pay cash in- Great customer service and interest rates Reviewed on: 28th August 2025

Outstanding customer service from Ian

Whoa, what can I say - after a 1hr 20mins call Ian managed to give me access to my account via the app. This man certainly has staying power & was totally.committed in giving me access to my account. He gave great customer service and showed tenacity and along with a good deal of banter from us both, finally. we were in. He clearly explained what he was doing and even when we had to repeat various stages many times including reinstalling the app on my app, he never gave up until I was able to access my account. Thank you, Ian, for all your help today - A1 Super star. Reviewed on: 27th August 2025

Full marks for excellent, informative service.

Easy access to an adviser, Friendly contact happy to give advice on a range of topics and checked that the changes made had actually achieved their end on-line. Reviewed on: 27th August 2025

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