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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.83 (7181 reviews)

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4.83

Based on 7,181 reviews, last reviewed 11th Aug 2026

7% decrease in 5 star reviews

in the past 90 days

75% decrease in 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always helpful help me to understand the process Always helpful help me to understand the process Reviewed on: 11th August 2026

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7181)

Always polite and efficient in ware

Always polite and efficient in ware Reviewed on: 14th November 2025

Everything is good here at Halstead served by Lyn today

Everything is good here at Halstead served by Lyn today Reviewed on: 14th November 2025

Exceptional Service

I was struggling to manage an ISA via the app and decided to telephone instead. I'm so pleased I did as I spoke with an advisor who was both expert and warm. I was supported to make the changes and felt valued as much more than a customer, but as part of our community. My wait time was tiny (measured in seconds) compared to other organisations and the service was exceptional. Reviewed on: 13th November 2025

Good high street community bank friendly enough staf...

Good high street community bank friendly enough staff and services Reviewed on: 13th November 2025

Came to visit Bishops Stortford branch, I hadn't rec...

Came to visit Bishops Stortford branch, I hadn't received expected paperwork in the post. Kendra issued everything I needed efficiently and with a lovely manner. Reviewed on: 13th November 2025

Great service , friendly staff.

Great service , friendly staff. I was served by Natalie and she was extremely helpful. Reviewed on: 13th November 2025

Friendly and helpful and informative

Friendly and helpful and informative Reviewed on: 13th November 2025

Very good service all friendly and helpful

Very good service all friendly and helpful Reviewed on: 13th November 2025

Spoke to Zoe to resolve a query and found her very e...

Spoke to Zoe to resolve a query and found her very engaging and helpful, an asset to the society Reviewed on: 12th November 2025

I called with a number of questions which were answe...

I called with a number of questions which were answered clearly and explained, I wasn't rushed, and the personalised approach couldn't be bettered. Thank you Zoe for your understanding, kindness and for the lovely chat! Reviewed on: 12th November 2025

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