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Saffron Building Society: Savings reviews

4.83
Based on 6,806 reviews, last reviewed 19th Jun 2026
44% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Lucy was very helpful and quick to solve my problem Lucy was very helpful and quick to solve my problem Reviewed on: 19th June 2026
Verified source

Latest lowest rating:

2

Poor app. Poor app. Inaccessible, no updates regarding a fix except for a message on their website which has remained unchanged for well over a week. Reviewed on: 29th May 2026
Diana F's avatar
Diana F

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Saffron Building Society Savings reviews (6806)

Customer service

5
Zoe was very nice and helpful and answered all questions with easy and accurate answers as well as providing me with excellent advice ! Reviewed on: 27th August 2025

I like coming in face to face here at Halstead, ver...

5
I like coming in face to face here at Halstead, very happy with everything Reviewed on: 27th August 2025

I love coming into branch and being able to speak to...

5
I love coming into branch and being able to speak to people. Max really helped me Reviewed on: 27th August 2025

Like using Brentwood branch and that you are on the...

5
Like using Brentwood branch and that you are on the high street - staff are helpful, like using a passbook ! Reviewed on: 27th August 2025

Friendly efficient quick polite.

5
Friendly efficient quick polite. Everything you could want. Reviewed on: 27th August 2025

Kendra was very helpful, patient and diligent.

5
Kendra was very helpful, patient and diligent. Reviewed on: 27th August 2025

Morgan at Halstead was very helpful

5
Morgan at Halstead was very helpful Reviewed on: 27th August 2025

Excellent customer service.

4
Excellent customer service. Bondcrates disappointing when compared to other providers Reviewed on: 27th August 2025

Log on system changes gave me problems

4
Log on system changes gave me problems Reviewed on: 25th August 2025

Very helpful and friendly staff, excellent advice.

5
Very helpful and friendly staff, excellent advice. Reviewed on: 22nd August 2025

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