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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6619 reviews)

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4.77

Based on 6,619 reviews, last reviewed 6th May 2026

15% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Zoe was very professional and actually listened to m... Zoe was very professional and actually listened to my requirements before taking required actions within a phone call Reviewed on: 6th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6619)

I have some money invested with you and what interes...

I have some money invested with you and what interest I get is ok but you are the only one we have so you have a captive market ! Reviewed on: 30th June 2025

Crazy software fault

I opened account easily but your system wouldn't let her open one even though she already had an account so you had all her details the same as me. Poor software glitch Reviewed on: 30th June 2025

Good local ethical building society

Only recently opened an account. So far very good. Good interest rates and good responsiveness from staff. Impressed with focus on local ethical investment strategy. Reviewed on: 30th June 2025

Saffron gives me everything I, need, &, want, for sa...

Saffron gives me everything I, need, &, want, for savings. Full marks. As a person, who’s disabled, &, having Special Needs, when I, speak to your staff, they’re always polite, respectful, &, do their best, to help me. Reviewed on: 30th June 2025

Your interest rates are no longer competitive, so ha...

Your interest rates are no longer competitive, so have moved my money out Reviewed on: 30th June 2025

Always have a laugh when I visit the Haverhill branch.

Always have a laugh when I visit the Haverhill branch. Very good staff. Reviewed on: 28th June 2025

Been a customer for years always happy with the serv...

Been a customer for years always happy with the service in Haverhill branch Reviewed on: 28th June 2025

Wonderful customer service

The lady I spoke to was so empathic and helpful with my question regarding my elderly mother who had just been discharged from hospital. She was delightful, concerned and extremely helpful. Reviewed on: 27th June 2025

I went to the Colchester branch and lauryn was amazing.

I went to the Colchester branch and lauryn was amazing. She helped me close my account and was very approachable. Reviewed on: 27th June 2025

I use Bishops Stortford branch and the phone service...

I use Bishops Stortford branch and the phone service - excellent, love talking to Nicky and Kendra Reviewed on: 27th June 2025

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