Smart Money People Logo

Saffron Building Society: Savings reviews

4.75
Based on 6,247 reviews, last reviewed 2nd Mar 2026
116% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Saffron delivers first class customer service. Saffron delivers a first class customer service which responded quickly (same day and within hours) and decisively to the issue I raised. In my experi... Read more Reviewed on: 2nd March 2026
Eric W's avatar
Eric W

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6247)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Zoe - discuss next steps for account

5
Zoe - I called today to discuss ‘next steps’ for one of my accounts and was put through to someone quickly. She was friendly, helpful, polite and efficiently dealt with my questions. Reviewed on: 9th February 2026

Great products and very knowledgeable staff

5
Great products and very knowledgeable staff Reviewed on: 9th February 2026

Helpful by Phone.

4
I have always found persons I have spoken to via phone , have been helpful. Reviewed on: 9th February 2026

Sophia Nuttall Bond maturity ect

5
Sophia was very helpful and did everything she had promised to do. She dealt with my complaint promptly and telephoned me to tell me the outcome. Reviewed on: 8th February 2026

Keep up the good work

5
Over the years the staff have been most helpful and are very efficient. The society have always been very competitive with savings rates. A well run caring society. Keep up the good work Reviewed on: 8th February 2026

Very prompt and efficient service

5
Very prompt and efficient service Reviewed on: 8th February 2026

Very good experience with dealing with my 12 month M...

5
Very good experience with dealing with my 12 month Member Regular Saver with Zoe. I have renewed for another 12 months. Reviewed on: 7th February 2026

Excellent support from Charlotte

5
I spoke with Charlotte after being locked out of my savings account. She was extremely helpful and talked me through the process to get it unlocked and reset my password. She offered to stay on the line with me even once the temporary password had been issued so I could get logged back in successfully. Great service, Charlotte was very friendly! Reviewed on: 7th February 2026

Great service with a smile on our doorstep and guide...

5
Great service with a smile on our doorstep and guided us through everything Reviewed on: 7th February 2026

Friendly staff, very knowledgeable.

5
Friendly staff, very knowledgeable. Easy to use online Reviewed on: 6th February 2026

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products