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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6328 reviews)

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4.76

Based on 6,328 reviews, last reviewed 20th Mar 2026

92% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

4

Quick, friendly and efficient service. Quick, friendly and efficient service. No waiting in a long queue Reviewed on: 20th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6328)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Kendra who helped me get on-line was brilliant - thanks

Kendra who helped me get on-line was brilliant - thanks Reviewed on: 28th January 2025

Very friendly staff and likes the face to face with...

Very friendly staff and likes the face to face with all the staff. Reviewed on: 28th January 2025

Very good service

Very good service Thank you for the service Reviewed on: 28th January 2025

Crem de la Crem !

Crem de la Crem ! - Please do not change, I prefer talking to a human being and not a computer. Reviewed on: 28th January 2025

All staff contact excellent - I use the branch in Br...

All staff contact excellent - I use the branch in Brentwood Reviewed on: 28th January 2025

Excellent customer service highly recommended.

Kendra was able to assist me with all my queries in a very quick efficient manner. Nothing was too much trouble and I was shown courtesy and professionalism. I would highly recommend Kendra and Saffron building society. Various emails and calls failed and my account was locked and emails to reset my pw all failed and I was getting quite frustrated. Kendra fixed everything for me in a couple of minutes. Superb customer service thank you ! Reviewed on: 28th January 2025

Positive

Friendly helpful staff ,always ready to accommodate the public , providing everyone with an excellent service , never have to wait they are always ready to serve and help you , been going in Saffron Walden for years and always been the same good service Reviewed on: 27th January 2025

Good rates and the staff in Colchester are lovely.

Good rates and the staff in Colchester are lovely. Reviewed on: 27th January 2025

Friendly and helpful staff who are always smiley

Friendly and helpful staff who are always smiley Reviewed on: 27th January 2025

Staff are friendly and helpful

I always find staff are extremely helpful ( I am now elderly and find it confusing doing things on line)and are always very friendly, polite and always explain everything very clearly, Reviewed on: 27th January 2025

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