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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6329 reviews)

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4.76

Based on 6,329 reviews, last reviewed 21st Mar 2026

93% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Lucy explained my account to me, decided to withdraw... Lucy explained my account to me, decided to withdraw from my other account instead due to the penalty, Lucy also took the time to explain other accoun... Read more Reviewed on: 21st March 2026

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Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6329)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

alot of hoops to set up a simple savings account.

alot of hoops to set up a simple savings account. Cant access it as have not been sent any details to login in Reviewed on: 11th December 2024

Renewed monthly saver.

Renewed monthly saver. Excellent friendly service from all the staff Reviewed on: 11th December 2024

Very difficult web site to navigate to transfer funds

Very difficult web site to navigate to transfer funds Reviewed on: 11th December 2024

Problem opening Members’ Month Loyalty Saver account

I attempted to open a Members’ Month Loyalty Saver accounts last June and there was a problem opening it. There was no message identifying a problem during the online process and hence I didn't know there was. Sadly Saffron were not proactive in contacting me. Once I had realised that there might have been a problem (no emails etc detailing the account opening) I contacted Saffron and the issue was resolved very quickly. Why didn't Saffron know that an application for a new account had been made by an existing customer and become 'stuck' in the system? My wife had exactly the same problem. Reviewed on: 11th December 2024

Emily fab ..

Emily always excellent nothing is to much trouble for her Reviewed on: 11th December 2024

Decent rate, no issues so far, app is easy to...

Decent rate, no issues so far, app is easy to use Reviewed on: 11th December 2024

Very helpful young man and very pleasant

Very helpful young man and very pleasant Reviewed on: 11th December 2024

Amazing and fantastic service

Lauren and her team were absolutely amazing from the minute I walked in the Colchester branch. Lauren took her time out to help and assist with all the queries and made sure I was undated at all points concerning the maturities and openings of my accounts. The whole team has made sure this has been a seamless transfer. I can not Thank you all enough xxx Reviewed on: 9th December 2024

Easy to deal with in branch, bit surprised to receiv...

Easy to deal with in branch, bit surprised to receive a cheque to close an account. Reviewed on: 5th December 2024

Getting to bank online and on app.

Getting to bank online and on app. I emailed the customer services and they said I had to call the call centre! Too much hassle. I should be able to register online. Reviewed on: 4th December 2024

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