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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.76 (6337 reviews)

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4.76

Based on 6,337 reviews, last reviewed 24th Mar 2026

100% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

83%

10%

Latest highest rating:

5

Empathy and Patience in Spades.. I’ve never dealt with a bank or a building society with staff who all display such empathy and patience. Nothing is too much when it comes to helping... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6337)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Good regular saver rates

Everything has gone smoothly. They've got some good regular saver rates, but their easy access account rates aren't fantastic. Reviewed on: 21st June 2024

Renewed a fixed account.

I was sent a message to renew a fixed account. Instructions said to select 'maturity options' but there was no option. I messaged about this but received no reply. The next day I checked and the option button was there. Reviewed on: 21st June 2024

Unreliable banking experience, poor communication

Saffron closed my new account w/o any Comms & sent vague email about withdrawal. I suspected security breach. Asked Saffron twice, you told I wasn't eligible to open the acct. Why not inform cust while opening acct? Why take a week to act?I'm disappointed with very laissez faire attitude. No response to my 13 June2024 email Disappointed Reviewed on: 21st June 2024

Easy to apply for and set up account.

Easy to apply for and set up account. Reviewed on: 21st June 2024

Very helpful - pleasant experience.

Very helpful - pleasant experience. Reviewed on: 21st June 2024

Account closed without warning

My last experience was getting an email from you telling me my withdrawal had been processed. Given I hadn't made one I was a tad worried, until I logged in and found you'd closed my account without warning. Apparently I didn't qualify for a member account as I hadn't been a member on some date in 2023, which I was a bit miffed by as I've had accounts with you on and off for years (although I've long lived in Yorkshire I was formerly in Essex, hence the connection). Reviewed on: 21st June 2024

The Royston Saffron BS

There is a branch near where I live and the staff are always kind and helpful. The products are competitive too, and offer a good rate of interest on the savings accounts. Reviewed on: 21st June 2024

Small business savings

We are a small business and have started a savings account the rate is very good which means we get a good return on our investment. Reviewed on: 16th June 2024

Consumer facing technologies seem to work OK.

Consumer facing technologies seem to work OK. I have experienced queuing with the Telephone 0800 and abandoned a call . Reviewed on: 15th June 2024

Appointment Review

The appointment was on time , I was made to feel welcome and the options on investment explained to me. Reviewed on: 15th June 2024

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