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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.77 (6627 reviews)

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4.77

Based on 6,627 reviews, last reviewed 12th May 2026

20% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

84%

Latest highest rating:

5

Jodie was excellent in explaining the options availa... Jodie was excellent in explaining the options available to me. Reviewed on: 12th May 2026

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6627)

super help from advisor, very patient

super help from advisor, very patient Reviewed on: 7th October 2024

very helpful staff - happy to help and very friendly

very helpful staff - happy to help and very friendly Reviewed on: 4th October 2024

Lewis,Lauren and Lewis very helpful on a difficult...

Lewis,Lauren and Lewis very helpful on a difficult business transaction Reviewed on: 4th October 2024

Fantastic Service from Stacey

Stacey was very pleasant and knew her stuff Was such a relief to be able to converse with a “ human” and not have to go through endless automated robots! Well done Stacey, you are a credit to the Society. Thank you. Reviewed on: 30th September 2024

Support excellent.

Support excellent. The fact my rainy day account was locked as, I had not used it, with no correspondence was a surprise. Interest rates are lower than some others Reviewed on: 30th September 2024

Good experience

I was helped by a lady named Chi (hope I've got that right). She was very friendly and helped me through the process of transferring money and opening a new regular saver. There was some humour in our conversation which was very good to have, Reviewed on: 30th September 2024

Far distanced customer experience

I found out about you on money supermarket and therefore live away from your branches. Your kind phone staff have always sent me the forms I needed to complete and thoroughly explained everything on the phone to me. Reviewed on: 30th September 2024

always helpfull.

always helpful take care to make sure I understand my savings plan and the staff are really good looking..... Reviewed on: 30th September 2024

Easy to use online with great layered security

i like using the online app, easy to use with great layered security Reviewed on: 30th September 2024

was very quick once I had forms in and books were ve...

was very quick once I had forms in and books were very quick thank you very much Reviewed on: 30th September 2024

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