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Saffron Building Society: Savings reviews

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4.76
Based on 6,356 reviews, last reviewed 30th Mar 2026
108% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
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3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Great customer service Always so helpful and patient, with myself and my elderly mothet Reviewed on: 30th March 2026
Caroline Penny's avatar
Caroline Penny

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6356)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024
Ian's avatar
Ian

Savings Review

5
Improvement Reopening the DUNMOW Branch. !!!! Reviewed on: 27th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
I was responding to an email, and pleased to speak to a human on my first call and sort the appropriate action. Reviewed on: 26th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Full and detailed response to my enquiry.Amiable approach Reviewed on: 26th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Saffron online app very basic. I wanted to check T&C’s of my ISA and that isn’t available on it. Member of staff very interested to help. Excellent customer service Reviewed on: 26th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Nothing negative to say, the Colchester branch is very clean and tidy and staff very welcoming. Reviewed on: 26th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

1
App not compatible with latest versions of Android Reviewed on: 26th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
He was very helpful and polite. Reviewed on: 25th September 2023
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Saffron Member

Savings Review

5
Don't know young man's name but he was friendly and polite, and dealt with my transaction efficiently Reviewed on: 25th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
It went very smoothly, although she was troubled with your system being rather slow/ Reviewed on: 25th September 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
Excellent service on the online chat, sorted my issue quickly. I wanted to select maturity options but they were not available in the app and I had to try to remember my login details for the website. Should be possible on the app. Reviewed on: 25th September 2023
Saffron Member's avatar
Saffron Member

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