Write a review

Newsletter

Go to business site

Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7217 reviews)

View other Saffron Building Society products

4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

Verified source

Visit provider site Read all reviews Write a review

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Review Saffron Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7217)

Good range of products and special rates

Good range of products and special rates that reward being a member. Customer service spot on too. Reviewed on: 12th June 2024

Maturing account delay

My investment account was due to mature, email rec'd from SBS, info returned by email to complete closure and clear instructions. 4 days later a male telephoned to confirm and check everything. All was in place. The maturity date arrived of closure & opening of a replacement new savings account and nothing happened. I lost 3 days interest, used the SBS website to ask what was happening and received a poor reply, not understanding the issue. I had to telephone and a female put things right and proceeded with the closure and started a new account. I should have have had to do all this. It was poor customer service. Reviewed on: 12th June 2024

Account Unlock Request

Lost password meant the account had become locked. Support was friendly, quick and most efficient. Many thanks for you help! Reviewed on: 12th June 2024

I do all my banking online with Saffron and it is ea...

I do all my banking online with Saffron and it is easy, saffron do reward customers who are loyal with some market leading interest saving rates. Any queries are usually sorted within 24 hours. I would certainly recommend to friends and family. L would just like to add that i do all my banking online as i dont live in the area. Reviewed on: 12th June 2024

Disappointing maturity process

It’s very poor that you can not give maturity instructions in the mobile app. Gives the impression that you are purposely making it difficult to take money out. Reviewed on: 12th June 2024

Sorted now!

!st time with Saffron. I got my ID, Ref. all mixed up. I had to Phone & got a very good lady who sorted me out, I am very Non Tech!!! Reviewed on: 12th June 2024

Attended the Bishops Stortford office for a coffee a...

Attended the Bishops Stortford office for a coffee and cake morning and was delighted to go in with my investment currently earning 3% and come out with it being transferred to an ISA paying 4.3% tax free. Had not considered it before and was absolutely thrilled with the advice that I had received. Reviewed on: 12th June 2024

Online chat person was useless.

Online chat person was useless. They said they would set up my new account but failed. Also they Promised to send email and transcript of chat but nothing happened. Reviewed on: 12th June 2024

It was very easy to open a savings account, otherwis...

It was very easy to open a savings account, otherwise I wouldn't have done it. Staff at Saffron are always polite and knowledgeable, that's why I chose them, even though there are higher interest rates elsewhere. Reviewed on: 12th June 2024

Maturity Instructions

Contacted via secure message to enquire when I would receive Maturity Instruction pack. Confirmed if I knew what I wanted to do, I could deal with it via secure messaging. All dealt with quickly and efficiently. Reviewed on: 12th June 2024

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Loyalty Saver
from Nationwide 4.37 from 22 reviews
Savings
from Virgin Money 4.18 from 108 reviews
Savings
from Charity Bank 4.16 from 4 reviews

Want to see more from Saffron Building Society?

Mortgages
from Saffron Building Society 4.76 from 1116 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub