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Saffron Building Society: Savings reviews

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4.76
Based on 6,360 reviews, last reviewed 31st Mar 2026
109% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
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2%
See only 1 star reviews
2%

Latest highest rating:

5

Very good service Rapid responses and good website Very good service Rapid responses and good website Reviewed on: 31st March 2026
Emma W's avatar
Emma W

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6360)

Savings Review

5
The lady I spoke to was really kind & listen to my concerns & extremely helpful Reviewed on: 16th August 2023
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Saffron Member

Savings Review

5
Always very helpful Reviewed on: 16th August 2023
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Saffron Member

Savings Review

1
I have a modern Samsung mobile phone and yet because of 'Saffron's old technology', I am unable to install Saffron's app from the Google play store ! Reviewed on: 16th August 2023
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Saffron Member

Savings Review

5
Very friendly and helpful. Suggested better saving options and provided details. Transferred one account while I waited Reviewed on: 15th August 2023
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Saffron Member

Savings Review

5
no I never have any problems with your staff. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

3
Call was unnecessary if you provided basic info when opening an account i.e. like how to pay in money like most other providers. Letters/emails chasing for lack of payment into account when you have not provided basic info are unnecessary. Reviewed on: 15th August 2023
Saffron Member's avatar
Saffron Member

Savings Review

5
I liked that the issue was resolved quickly and the interaction with the helpdesk staff was very good. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

4
The website is terrible. Once you login, it feels like you're back in the 90s - typeface looks like it was from a typewriter; nothing is easy to understand - two ways of taking money out, but no explanation of how to play it in etc etc Reviewed on: 15th August 2023
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Saffron Member

Savings Review

1
I spent time in opening an ISA a/c because I wanted to do an ISA transfer, but on finding this was not included, I had to phone to cancel my application. A waste of time for all involved, when the on-screen notes could have been clearer. Reviewed on: 15th August 2023
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Saffron Member

Savings Review

5
Staff are always friendly and very helpful, pity other banks are not the same,they Reviewed on: 15th August 2023
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Saffron Member

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