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Saffron Building Society: Savings reviews

Name: Savings
Rating: 4.84 (7217 reviews)

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4.84

Based on 7,217 reviews, last reviewed 20th Aug 2026

19% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

Latest highest rating:

5

Always great service and friendly staff in Royston. Always great service and friendly staff in Royston. Reviewed on: 20th August 2026

Verified source

Latest lowest rating:

1

Cassie and Kendra Had many deposits for my children's accounts today. Saffron makes the whole process so easy, and Kendra and Cassie are always welcoming and make the e... Read more Reviewed on: 2nd July 2026

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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Awards

Best building society savings provider 2026

Awarded to the building society rated highest in customer reviews for its savings accounts.

Saffron Building Society Savings reviews (7217)

Easy to use App and good rates of interest

Easy to use App and good rates of interest Reviewed on: 5th June 2024

VERY GOOD CUSTOMER AGENTS

VERY GOOD CUSTOMER AGENTS EASY TO DEAL WITH AND GOOD INFORMATION PROVIDED Reviewed on: 5th June 2024

Access to a Branch Network

With so many bank branches closing it is good to be able to still go in to a branch and carry out transactions rather than having to do it all on-line Reviewed on: 5th June 2024

System failed to execute my maturity instructions

The internal systems failed to execute my maturity instructions sent by secure message. The society did correct the error and put me back as I would have been if it had been done correctly in the first place (but didn’t offer me £5 for having to track down the error send them more communications and generally faff about). Their staff were knowledgeable, polite, helpful and friendly to deal with just the systems needs a bit of work done. Reviewed on: 5th June 2024

Competitive but not market leading savings rate

Competitive but not market leading savings rate provided. Decided to renew after maturity of initial account. procedure to withdraw and open a new account very easy. Reviewed on: 5th June 2024

Go daft on Saffron

I have only just joined Saffron but so far they have responded very quickly to open my account everything was easy and straightforward. Reviewed on: 5th June 2024

I have been saving with Saffron BS for many years an...

I have been saving with Saffron BS for many years and appreciate the help and care you have given me, thank you. Reviewed on: 5th June 2024

I emailed a request and received a prompt reply

I emailed a request and received a call back extremely promptly, which in my experience with banks is a first. And not only did they call they were able to resolve my problem Reviewed on: 5th June 2024

Still can’t access the website via my iPhone or iPad.

Still can’t access the website via my iPhone or iPad. I had to download the app. After many months of this ‘glitch’ it should have been sorted. Not happy Reviewed on: 5th June 2024

Excellent customer service

Saffron staff very helpful when I’ve rung for assistance Reviewed on: 1st June 2024

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