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Saffron Building Society: Savings reviews

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4.77
Based on 6,637 reviews, last reviewed 15th May 2026
37% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
9%
See only 3 star reviews
3%
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2%
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2%

Latest highest rating:

5

zoe collins i have an isa maturing not able to attend in person (in hospital) so phoned excellent service all aspects explaned 10/10 Reviewed on: 15th May 2026
David H's avatar
David H

Latest lowest rating:

2

Saving for the future Good products but poor rates over a number of years after being top Reviewed on: 21st April 2026
Adrian I's avatar
Adrian I
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

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Saffron Building Society Savings reviews (6637)

Savings Review

3
Saffrons response time to queries is unacceptable. The responses were helpful but I was waiting over a week for a standard query about a transaction. follow up messages to the same thread took a week. Then I couldn’t reply to the thread Reviewed on: 12th September 2023
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Saffron Member

Savings Review

5
Only praise for.the help provided Reviewed on: 12th September 2023
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Saffron Member

Savings Review

3
My account opening letter was not clear enough on what is the reference number to set up a payment with my nominated bank. I initiall put a personal preference thinking t was about what I would see on my savings account statement. Reviewed on: 12th September 2023
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Saffron Member

Savings Review

5
No Reviewed on: 12th September 2023
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Saffron Member

Savings Review

2
Speedier and easier to follow process Reviewed on: 12th September 2023
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Saffron Member

Savings Review

4
telephone interaction amazing but dealing with the message service on the app not brilliant. Will most probably avoid this in the future Reviewed on: 12th September 2023
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Saffron Member

Savings Review

4
The woman to whom I spoke was extremely good but having to wait 20 minutes to talk to someone was not good. However the wait was worth the time because of the woman to whom I spoke. But the waiting time was really too long. Reviewed on: 12th September 2023
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Saffron Member

Savings Review

4
You actually have a physical presence in the high street. That is becoming increasingly rare nowadays. Reviewed on: 12th September 2023
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Saffron Member

Savings Review

5
Very polite and helpful Reviewed on: 11th September 2023
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Saffron Member

Savings Review

1
No one is responding to any online account messages Reviewed on: 11th September 2023
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Saffron Member

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