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Saffron Building Society: Savings reviews

4.76
Based on 6,380 reviews, last reviewed 11th Apr 2026
101% increase in 5 star reviews
in the past 90 days
67% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Excellent customer serrvice when visiting branch in... Excellent customer serrvice when visiting branch in saffron Walden Reviewed on: 11th April 2026
Deryk B's avatar
Deryk B

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6380)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
I liked the ability to see and speak to a person and one who knew the answers to my questions. Reviewed on: 17th January 2023

Savings Review

4
The limited amount per month for the best rate of interest. Reviewed on: 17th January 2023

Savings Review

3
The website could be easier to navigate. I had two maturity accounts, which I was unable to access online, which is why I contacted you by secure message. Reviewed on: 16th January 2023

Savings Review

5
Although there is the inevitable pre-amble and telephone menus, my call was answered quickly and the agent was both helpful and understanding. Even kept my call open to check that I had regained online access to my account. Reviewed on: 16th January 2023

Savings Review

5
I did not have to wait long for the photo to be answered, I was put on hold and the lady understood what I was talking about. Reviewed on: 16th January 2023

Savings Review

5
Helpful, pleasant Reviewed on: 16th January 2023

Savings Review

4
Friendly and helpful. Appreciated our frustration with the website which had wasted a significant amount of time. Reviewed on: 16th January 2023

Savings Review

3
The issue was not the person who dealt with me, he was fine, and explained the situation very clearly. My score is related to the fact that after one year I had to start another account for my grand children as it had come to the end of the Reviewed on: 16th January 2023

Savings Review

5
Service is excellent. Your biggest improvement would be to retain your current quality of service. Reviewed on: 16th January 2023

Savings Review

5
Friendliness and helpful advice. Reviewed on: 16th January 2023

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