Smart Money People Logo

Saffron Building Society: Savings reviews

4.76
Based on 6,381 reviews, last reviewed 12th Apr 2026
111% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Very friendly and personal touch Zoe was helpful and very friendly which made the whole experience feel very personal. Something most banks don’t offer! Reviewed on: 12th April 2026
Lydia 's avatar
Lydia

Latest lowest rating:

1

One person on the desk at lunchtime who was clearly... One person on the desk at lunchtime who was clearly dealing with a back office issue. Queue of 4 waiting for over half an hour. I would expect there t... Read more Reviewed on: 2nd April 2026
Verified source

About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6381)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Savings Review

5
Quick response to my call. Managed to get several maturing merged without lots of form filling Reviewed on: 28th November 2022

Savings Review

4
Uncomfortable paying into an account which couldn't be matched to the name, so i did a test payment. Can you do something about that? 2 people I spoke to about it were helpful. I registered online for an ISA, but it took over a week for let Reviewed on: 28th November 2022

Savings Review

5
Still waiting to hear revised interested rates Reviewed on: 28th November 2022

Savings Review

5
He was helpful and friendly and efficient. Reviewed on: 28th November 2022

Savings Review

5
A small building society, with an actual branch close by is hugely better than a big brand with no nearby representation. Reviewed on: 28th November 2022

Savings Review

5
The young lady working on Friday afternoon was very helpful sorting out my renewal of a bond.. She was pleasant and efficient. I am embarrassed that I can't' remember her name. Reviewed on: 28th November 2022

Savings Review

4
Short wait times on the phone Send info via e-mail rather than letter in the post Reviewed on: 28th November 2022

Savings Review

5
The lady who helped me was very pleasant and friendly as well as helpful Reviewed on: 28th November 2022

Savings Review

5
Staff are always friendly and helpful Reviewed on: 28th November 2022

Savings Review

4
ID no. for online was sent out too late & 2nd class to see changes notified to me Reviewed on: 26th November 2022

Do you have a different Saffron Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saffron Building Society?

    View all products