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Saffron Building Society: Savings reviews

4.75
Based on 6,256 reviews, last reviewed 4th Mar 2026
99% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
83%
See only 4 star reviews
10%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Online access Had endless trouble logging into my account. Florrie was patient and very helpful and was able to get me successfully logged into the account. Reviewed on: 4th March 2026
Flynn's avatar
Flynn

Latest lowest rating:

1

There wasn't 'normal' online servicing of the saving... There wasn't 'normal' online servicing of the savings account available. Reviewed on: 15th February 2026
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About this product

Saffron Building Society have a wide range of savings accounts on offer.

Choose from regular savers, easy access accounts, fixed rate bonds and notice accounts. You can also book a free Financial Wellbeing review to help you make the most of your savings.

Saffron Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Saffron Building Society before, you can also leave a review and share your experience.

Saffron Building Society Savings reviews (6256)

Review of the Saffron Building Society, Savings:

Great regular saver rates albeit on quite small amounts

4
Great rates albeit on quite small amounts Reviewed on: 20th November 2024

Personal, ethical company.

5
I chose them because they scored very highly in Ethical Consumer’s rankings and because of the excellent interest rates at that time. Reviewed on: 27th January 2026

Easy to resolve queries.

5
Easy to resolve queries. Staff are proactive to contact me where a date was not met. Gives peace of mind Reviewed on: 27th January 2026

Absolute joy!

5
Absolute joy to deal with the counter staff, Always polite & helpful Reviewed on: 27th January 2026

Easy access, helpful staff, comparable savings rates.

5
Easy to access account and really helpful staff when you need to phone for assistance. It is an enormous benefit to be able to speak to real people! Also make a valuable community contribution with their volunteer days. Reviewed on: 27th January 2026

Excellent customer service

5
I am currently overseas and missed a call from you. I guessed what it concerned but haven’t got my account details with me. Your agent, Lewis Hemingway, sorted out the issue with minimal hassle for which I was most appreciative. Reviewed on: 27th January 2026

Saffron BS very friendly Society

5
Saffron staff have always gone above and beyond to help with all savings accounts I have had with them. They are local to me and staff are always happy to see me if I just call in to the BS They always explain in my understanding about all accounts that are available to me and nothing is too much trouble Reviewed on: 27th January 2026

Staff at Haverhill extremely helpful when asking for...

4
Staff at Haverhill extremely helpful when asking for assistance Reviewed on: 27th January 2026

Save with Saffron.

5
The staff are always friendly and helpful. Your rates are very good . I’ve just transfered to one of your ISA. My grandchildren have there accounts with you. I also have 2 other accounts with you. Reviewed on: 27th January 2026

I operate a number of best interest rate regular sav...

5
I operate a number of best interest rate regular savings accounts remotely on line because I don’t live near a branch. I get excellent service and attention. Reviewed on: 27th January 2026

Customer excellence

5
I have been opening ISAs with them since 2009. They have all my records, they are able to answer my questions easily. At year end when things are busy they are still fast and slick. So you get the best of both world - a small money provider with big systems to back them up Reviewed on: 27th January 2026

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