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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent communication, a variety of packages.

Excellent communication, a variety of packages. Reviewed on: 26th September 2025

Saga motor insuranceGood communication with saga staff.

Good communication with saga staff. Easy to deal with and polite and efficient Reviewed on: 26th September 2025

Superb service

Had small claim couple of years back. All handled quickly and professionaly Reviewed on: 26th September 2025

Easily managed quote.

Easily managed quote.More importantly,value for money !I have been with Saga for more than fifteen years and find them competitive compared to most other companies. Reviewed on: 26th September 2025

Best insurance for my Audi..

I used Saga Insurance for the first time to insure my Audi S3 Reviewed on: 26th September 2025

Calls are always answered by a human being!

Calls are usually answered quickly by a human being! Polite and friendly staff who are always happy to help with any concerns. Have been with Saga for years because they offer the best value for car insurance. Reviewed on: 26th September 2025

Exemplary customer service and competitive pricing

I have insured my car for over 10 years with Saga Insurance and have always found their prices to be very competitive but, almost as important, their customer service team over the telephone to be kind, patient and considerate - which, frankly, is almost as important to an elderly person than the price alone. Thankfully I have not had (as yet) cause to make a claim against my insurance, but I have no doubt that were I to do so my claim would be sensitively and speedily dealt with. Reviewed on: 26th September 2025

Very helpful adviser and we were well supported in o...

Very helpful adviser and we were well supported in our recent enquiry Reviewed on: 26th September 2025

Great Alrounder

Like the 3 year fix. Competitive rates. Comprehensive policy options. Reviewed on: 26th September 2025

Insured my mum with good deal.

Insured my mum with good deal. Good for pensioners Reviewed on: 26th September 2025

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