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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Very efficient at sorting out the windscreen .

Very efficient at sorting out the windscreen . Contacted Auto screen straightaway and the replacement was sorted asap. I was kept informed of the progress as the process continued. Brilliant. Very clear instructions as to what to do. Very friendly, patient customer service. Reviewed on: 1st October 2025

I'm with Saga car insurance for ages so I know what...

I'm with Saga car insurance for ages so I know what I'm saying Reviewed on: 1st October 2025

Excellent value, easy to complete

Excellent value, easy to complete Reviewed on: 1st October 2025

Love the fact you speak to a human being.

Love the fact you speak to a human being. The fact that they listen and that you appear to value customers who are loyal and wish to be able to stay with you, Reviewed on: 1st October 2025

A recent telephone call was very helpful.

A recent telephone call was very helpful. I was enquiring about a reduction in premium. Reviewed on: 1st October 2025

The best insurance company with very affordable prices.

The best insurance company with very affordable prices. Reviewed on: 1st October 2025

Excellent cheapest premiums for over 50's

Excellent cheapest premiums for over 50's Reviewed on: 1st October 2025

Great Service

Saga are easy to deal with, either online or over the phone. In my experience I have found the customer service to be very good and the staff friendly and knowledgeable. Reviewed on: 30th September 2025

Saga so good

Saga was my first choice insurance provider for car& home insurance. Fast friendly service whenever I had to call on them. Reviewed on: 30th September 2025

Saga no longer good value for car insurance

Car insurance premiums have generally decreased this year but mine with saga has increased by approximately 30%. I have regrettably moved to another supplier after 7 years Reviewed on: 30th September 2025

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