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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

SAGA always a good service.

I have been insured for several years and always get excellent service. Reviewed on: 25th September 2025

Professional experienced knowledgeable telephonists...

Professional experienced knowledgeable telephonists who help every step of the way Reviewed on: 25th September 2025

Helpful in many ways

There's not many insurance providers that will help the like saga. Reviewed on: 25th September 2025

Saga Car Insurance is No1

Have been with Saga Car Insurance for many years, although I did go to somebody else for a couple of years but came back to Saga as I found them the best, not only for price, but for the ease in renewing, and the friendliness and helpfulness of staff Reviewed on: 25th September 2025

Trusted firm

Competitive prices. Staff available by phone. Helpful and knowledgeable. Trusted firm. Reviewed on: 25th September 2025

Always have a good competitive quote.

Always have a good competitive quote. This year it was less then previous which is not the normal for insurance companies. Reviewed on: 25th September 2025

Very helpful customer service & competitive pricing

Very helpful customer service & competitive pricing Reviewed on: 25th September 2025

Always the best quote

It’s nice to speak to a human being and found the agents to be helpful and always do their level best to keep to keep my custom, by giving me the best quote. Reviewed on: 25th September 2025

Security all round

Being insured with Saga gives me great confidnece on the road. Reviewed on: 25th September 2025

Brilliant service,and excellent value for money.

Brilliant service,and excellent value for money. Reviewed on: 25th September 2025

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