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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance for the elderly were extremely competi...

Car insurance for the elderly were extremely competitive and provided good cover. Reviewed on: 25th September 2025

Help-tastic!

Always caring & helpful. Great to speak to a human & get the answers/help you need - when you need it! Reviewed on: 25th September 2025

Real people - not machines

You can speak with a person, and they are polite, helpful and work in your best interest. Renewal quotes are sensible and reward loyalty. Reviewed on: 25th September 2025

Thank you Saga

A stupid driver cutting a corner took my wing mirror off and damaged my door. It is a long time since I claimed on my insurance and I wasn’t sure what to expect. Saga were simply brilliant and the whole process was very smooth.i would also commend Saga for their tgeee year fixed price policies. It takes the worry of of renewals. Reviewed on: 25th September 2025

Why I likeI like Saga

I like that Saga send paper insurance policy forms, easier & quicker for reference. Reviewed on: 25th September 2025

Quick, efficient and easy to get a competitive quote.

Quick, efficient and easy to get a competitive quote. Reviewed on: 25th September 2025

Called to have a car insurance changed

Called to have a car insurance changed on purchasing a new car, what a service, Angela was fantastic, she was so helpful, knowledgeable well spoken, a true credit to the saga team. Reviewed on: 25th September 2025

Staff always polite and efficient, willing to listen...

Staff always polite and efficient, willing to listen and assist. Reviewed on: 25th September 2025

they are consistently the cheapest in their class,

they are consistently the cheapest in their class, thier back up service is second to none , Reviewed on: 25th September 2025

Good price good value for money excellent customer s...

Good price good value for money excellent customer service Reviewed on: 25th September 2025

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