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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

My insurance

Everything explained clearly and efficiently Reviewed on: 25th September 2025

Competitive & Considerate Insurance Company

Competitively priced quote sent by post, straightforward English used so easy to understand, auto renewal in case I forget so I don’t have to worry about driving uninsured. A change of car sorted by a quick phone call. Everyone is so polite and friendly. They are happy to slow down if they speak too quickly for you or to repeat anything or explain in a different way if you need them to. Very helpful and considerate to customers. Reviewed on: 25th September 2025

Best there is !

Easy site to use, also the cheapest quote I had, The renewal process was very simple and the price was even cheaper than last year. An all round winner, I don't look anywhere else for all my insurance. Reviewed on: 25th September 2025

The fixed price for three years is extremely good, b...

The fixed price for three years is extremely good, but I worry that the the renewal price may be significantly higher even if you haven’t made a claim. Reviewed on: 25th September 2025

Great experience with a recent claim

Great experience with a recent claim Reviewed on: 25th September 2025

Saga car insurance - good value for money

Saga car insurance is excellent value particularly as I was able to secure a price for three years. Contact details are clear for both car insurance and roadside assistance. Very competitive price. There is no pressure to purchase. I would certainly recommend to others. Reviewed on: 25th September 2025

Saga are efficient and do what they promised.

Saga are efficient and do what they promised. Reviewed on: 25th September 2025

My car insurance

Value for money castomer services polite and helpful Reviewed on: 25th September 2025

Great service

I've been with Saga insurance for several years and always got great service for car, builidings and contents and travel Reviewed on: 25th September 2025

You always listen and find nreds

You always listen and find nreds Reviewed on: 25th September 2025

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