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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent customer care

I had an incident in April which was not my fault and Saga looked after me extremely well. They made sure I was uninjured and that the claim and repair were handled most efficiently. Reviewed on: 15th September 2025

best price on car insurance.

best price on car insurance. beat comparison web site prices. Reviewed on: 15th September 2025

Excellent Company

Excellent company especially as you can speak to a real person not AI . Having a fixed rate for 3 years policy is ideal Reviewed on: 15th September 2025

SAGA very happy

Price very competitive, and ,no problems dealing online. website easy to follow and informative. Cheers Michael Reviewed on: 15th September 2025

Very good service received.

Always had very good service and have our car, house and travel insurance with Saga. Staff all very courteous and helpful. Reviewed on: 15th September 2025

Always very friendly people to talk to when you phon...

Always very friendly people to talk to when you phone saga and very helpful. Reviewed on: 15th September 2025

Always polite and easy to use , reasonable value for...

Always polite and easy to use , reasonable value for money Reviewed on: 15th September 2025

Nice and easy.

All good for all our insurances. Both cars and house insurance. Reviewed on: 14th September 2025

My opinion on Saga

Website is easy to understand and use. If help is needed there are plenty of options of assistance Reviewed on: 14th September 2025

Best value first time I had annual payment reduction...

Best value first time I had annual payment reduction without a phone call Reviewed on: 14th September 2025

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