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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Secure Confidence

I value the Saga reliability and the confidence this gives me. Reviewed on: 5th September 2025

Very helpful and friendly on the telephone.

Very helpful and friendly on the telephone. Didn't have a long wait either. Reviewed on: 5th September 2025

no problems,

no problems, but only transferred recently, what more can I say Reviewed on: 5th September 2025

Rang up to add my daughter and son in law to the car...

Rang up to add my daughter and son in law to the car insurance since their car had become unroadworthy (and they had just got married...!). The agent understood the situation and suggested I put them on for a year instead of 2 weeks as turned out cheaper. At same time also renewed the policy for a year at almost the same price as I paid last year and now with 4 drivers on the car. Brilliant service. Reviewed on: 5th September 2025

Saga Motor Insurance is exceptionally great value...

Saga Motor Insurance is exceptionally great value and highly competitive in todays market. Using their web site was made so easy with the menu driven questions. Had a problem checking but called SAGA customer team and they helped immediately and I was able to proceed with buying my valued Car Insurance. Reviewed on: 4th September 2025

Saga insurance No 1

Best experience whilst applying for car insurance & the best price obtained compared to other insurance companies Also more benefits Easy to complete the application process. Reviewed on: 4th September 2025

Always received first class service with very helpfu...

Always received first class service with very helpful members of staff. They listen to what you are explaining and respond in clear understandable language. Reviewed on: 4th September 2025

What happened to saga insurance?

What happened to saga insurance? that use to be such a good company to deal with now they just pathetic and totally amateurish. I did not receive my car insurance Renewal invitation or any other paper work regarding the Renewal of my car insurance. When you ring up you cannot understand the people on the telephone are saying and they do not have a clue what they are doing too a point of being unless Also mysaga website is totally unless one very hard navigate and was designed by a 5 year old !!!!! Who likes silly pictures There are NO printer friendly documents/information pages other than ones silly pictures and stupid coloured nonsense on them. When you email them thay are to LAZY to reply Reviewed on: 4th September 2025

Insurance tailored to my requirements each year with...

Insurance tailored to my requirements each year with personal advice Reviewed on: 4th September 2025

Good value for money and excellent service

Good value for money and excellent service Reviewed on: 4th September 2025

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