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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

83% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great Value for Money

I really like that I get a car insurance price that lasts for 3 years. It is great value for money when compared to other providers. Reviewed on: 22nd August 2025

The Best Car Insurance I have ever had

The Best Car Insurance I have ever had Reviewed on: 22nd August 2025

friendly and helpful

friendly and helpful. knowledgeable staff. Reviewed on: 22nd August 2025

Excellent customer service, saved me lots of money!

Excellent customer service, saved me lots of money!!! Reviewed on: 21st August 2025

Excellent advisor.

Professional and competent agent. Very good telephone manner. Understood what I wanted. Reviewed on: 21st August 2025

Comparative car insurance, for me.

Comparative car insurance, for me. Hope to continue being a customer in the future. Reviewed on: 21st August 2025

Supportive, efficient and helpful

Someone hit me while I was driving and drive off. I was helped every step of the way by Saga staff. Reviewed on: 21st August 2025

Had an amazing fixed 3 year deal

Had an amazing fixed 3 year deal which is now about to go into 2nd year. That is a relief not worrying what increases would be for renewal. When setting up the policy staff were very professional and informative Reviewed on: 21st August 2025

1 call, 2 minutes saved £160 on previous quote.

1 call, 2 minutes saved £160 on previous quote. Very happy Reviewed on: 21st August 2025

When something has gone wrong, making the initial ph...

When something has gone wrong, making the initial phone call is painful to make. but your staff make it all feel a lot better quite quickly. Thank goodness. Reviewed on: 21st August 2025

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