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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

I’d do it again.

No fuss, no frills, good value for money cover. Reviewed on: 19th August 2025

Simply the best

I moved to Saga one year ago - excellent cover at the best premium I could find, all with great customer service. Reviewed on: 19th August 2025

Great service & value for money.

Great Customer service, & more than happy with what I pay, and would certainly recommend to family and friends. Reviewed on: 19th August 2025

At SAGA, you can speak directly to a human being, wh...

At SAGA, you can speak directly to a human being, which is refreshing and reassuring. I have two policies and each one was set up quickly and easily over teh phone. When I had an accident that was not my fault, I was upset and finding it hard to explain details over the phone - the Saga handler was patient, helpful, calm and understanding. He explained the process clearly and made sure I knew what to do next. SAGA surprised me the next day with a wee present in the post, a surprise to lift my spirits - so appreciated, I can tell you! Easy to email in the accident details and got regulal updates on progress. Made a stressful time much easier. Reviewed on: 19th August 2025

I'm very happy and ok with Saga, I have recommend Sa...

I'm very happy and ok with Saga, I have recommend Saga to more than 10 people, all of them are happy Reviewed on: 19th August 2025

THE best car insurance cover I ever had.

THE best car insurance cover I ever had. You cannot find anything even close on comparison sites. I believe Saga provide the best packages of insurance cover for drivers, from those who use a car for everyday runabout to those who drive hundreds of miles in a week. Reviewed on: 18th August 2025

I went on a compare site for my insurance, Saga came...

I went on a compare site for my insurance, Saga came back not fully the cheapest , but the cover is more important. I was more than happy with the quote I got, which was considerably cheaper than the previous agents I’d used for over 10 years…. Quick, no fuss change over. Everything fully explained and outlined clearly with Saga. Overall , I’m very happy and will ask them for quotes when my other insurances are due due to the ease and cost effectiveness of Saga. Reviewed on: 18th August 2025

Good value for money!

Good value for money! I highly recommend the insurance they offer. Their customer service is second to none. I was completely impressed with their professionalism and customer service. Reviewed on: 18th August 2025

Good competitive price for excellent cover underwrit...

Good competitive price for excellent cover underwritten by well known company. Reviewed on: 18th August 2025

Very fair people to deal with.

Very fair people to deal with. Very competitive prices. Reviewed on: 18th August 2025

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