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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Painfree and great value for money

Painfree and great value for money Reviewed on: 17th August 2025

Best Insurers for Us!

We've always had great service and advice from Saga Reviewed on: 17th August 2025

I usually renew my policy online but, when I have ne...

I usually renew my policy online but, when I have needed to phone to amend some details, I have found the customer service staff to be extremely helpful and efficient. Reviewed on: 17th August 2025

Why you should use Saga

Always easy to deal with. servicereliable Reviewed on: 17th August 2025

insurance review

very easy to obtain insurance that I required. I however do not know if the service will be as good when making a claim.I hope I never have to. Reviewed on: 17th August 2025

Customer service excellent.

Customer service excellent. Phone answered in minutes and staff very patient and helpful Reviewed on: 17th August 2025

Regular customer experience

Have been using Sag for car insurance for several years and hop to renew with them again in a few months. Reviewed on: 17th August 2025

We in the family are very satisfied, we have signed...

We in the family are very satisfied, we have signed a three-year agreement, the price meets all requirements, thank you very much Reviewed on: 17th August 2025

if you need to get in touch you get you can speak to...

if you need to get in touch you get you can speak to sombody in this country Reviewed on: 17th August 2025

changing cars

very helpful when changing cars customer care very patient.,and explained all options Reviewed on: 17th August 2025

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