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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

Good service.

Good service. Not pushy sales staff. reasonable price Reviewed on: 26th September 2025

Always found the staff very helpful and reassuring.

Always found the staff very helpful and reassuring. Especially after a roadside accident. Communication was instructive and accurate. Reviewed on: 26th September 2025

Friendly and helpful service.

The agent to whom I spoke on the phone, was supportive, knowledgeable and friendly. Reviewed on: 26th September 2025

Answered the phone pretty promptly and were realky h...

Answered the phone pretty promptly and were realky helpful. This year is cheaper than last year, so very pleased Reviewed on: 26th September 2025

They have been fine and provided a good value quote

They have been fine and provided a good value quote Reviewed on: 26th September 2025

When I rang Saga for a quote my call was answered st...

When I rang Saga for a quote my call was answered straight away. The lady I spoke with was extremely helpful and talked me through all the policies. She was extremely patient. I have stayed with Saga ever since ax their customer service is excellent. Reviewed on: 26th September 2025

Always had excellent service from Saga Car Insurance...

Always had excellent service from Saga Car Insurance for many years. Pop Reviewed on: 26th September 2025

It was very easy to talk to a person which...

It was very easy to talk to a person which was great Reviewed on: 26th September 2025

Sherlock’ s insurance.

Elementary dear Watson. It’s Saga. Reviewed on: 26th September 2025

All I can say is that they are really good.

All I can say is that they are really good. Reviewed on: 26th September 2025

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