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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car insurance and renewal made simple.

Car insurance quote was accepable and carried guarantees regarding the future renewal. As a consequence when the renewal was simple and there was non of the previous usual nonsense of fake bargaining. Very good and refreshing approach. Reviewed on: 15th August 2025

SAGA, Best for any kind of insurance you may require

Always friendly customer service, professional, always looking after the customer and they get things done promptly, I would not go anywhere else!! Reviewed on: 15th August 2025

Great values

Excellent value and service,always ready to help and advise Reviewed on: 15th August 2025

Changed to their 3 year fixed price policy.

Changed to their 3 year fixed price policy. Their team member answered all my queries in a polite, friendly and professional way. Reviewed on: 15th August 2025

Easy access and greaatvterms

Great communication when setting up.car insurance for 1st time with saga Reviewed on: 15th August 2025

The personal touch

The personal touch where you can telephone and speak to a knowledgeable advisor. Reviewed on: 15th August 2025

Saga car insurance

Very helpful in every way, and making sure l was happy with all their suggestions. I would certainly recommend Saga to friends and family. So definitely check this firm out. Reviewed on: 15th August 2025

good paper communication plus accessible telephone r...

good paper communication plus accessible telephone response Reviewed on: 15th August 2025

i like everyone find car insurance a mind field

Whilst I feel insurance is ALWAYS too expensive and regardless of if you claim, or not IT GOES UP! SAGA is certainly NOT the worst culprit. The staff are helpful and in general it does not take too long to speak with someone. Reviewed on: 15th August 2025

easy and good value would recommend all my family an...

easy and good value would recommend all my family and friends Reviewed on: 15th August 2025

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