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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga car insurance

Very helpful in every way, and making sure l was happy with all their suggestions. I would certainly recommend Saga to friends and family. So definitely check this firm out. Reviewed on: 15th August 2025

good paper communication plus accessible telephone r...

good paper communication plus accessible telephone response Reviewed on: 15th August 2025

i like everyone find car insurance a mind field

Whilst I feel insurance is ALWAYS too expensive and regardless of if you claim, or not IT GOES UP! SAGA is certainly NOT the worst culprit. The staff are helpful and in general it does not take too long to speak with someone. Reviewed on: 15th August 2025

easy and good value would recommend all my family an...

easy and good value would recommend all my family and friends Reviewed on: 15th August 2025

My review after 9 years..

Been with you since I retired 9 tears ago, good service and professional assistance Reviewed on: 15th August 2025

Great value

Very easy and the customer service was great. They explained everything in detail so I knew what was insured The price was good compared with other companies. . Reviewed on: 15th August 2025

My personal experience with Saga.

Helpful customer service, good value for money , easy to set up, what more can I say!!! Reviewed on: 15th August 2025

Telephone response is always helpful and courteous

Telephone response is always helpful and courteous Reviewed on: 15th August 2025

helpful,

Clear, information was very helpful, resolved the questions I had, please with the out come. Reviewed on: 15th August 2025

My annual premium came down instead of up

My annual premium came down instead of up Reviewed on: 15th August 2025

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