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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service all round

Easy to discuss quotes, problems, amendments etc Reviewed on: 15th August 2025

Updating car insurance to an EV

Updating my car insurance to change to an EV was an easy and straight forward process made easier by the ability to speak to a member of the SAGA team. With so many 'conversations' with organisations being via 'online chat' it was refreshing to speak a person who could made the necessary changes to my insurance cover. Reviewed on: 15th August 2025

No Hassle with Saga.

Had a small bump awhile back saga dealt with from start to finish with no hassle. Reviewed on: 15th August 2025

Worry free car insurance..

My premium cost is on the three year fixed plan, saves any worries about annual price increases. Reviewed on: 15th August 2025

Extremely efficient car insurance renewal

Renewing our car insurances was quick. Very efficient lady dealt with us, nothing was too much trouble. I only wish dealing with all phone renewals was this easy. Reviewed on: 15th August 2025

There are insurers who supply car insurance cheaper.

There are insurers who supply car insurance cheaper. I tendered a question some years ago as to why the price of my car insurance was hiked when I reached 70; not even to refute a suggestion that this may be ageist...... Reviewed on: 15th August 2025

Been with Sarga for many many years with my car and...

Been with Sarga for many many years with my car and my wife’s car insurance plus house and contents insurance too. Always been helpful when renewal is due and feel comfortable with the policy’s we have. There doesn’t seem tobe any hidden lines within the policy’s that make me suspicious if I had to make a claim. Reviewed on: 15th August 2025

Call centre is excellent never long waiting time and...

Call centre is excellent never long waiting time and polite and informative staff.You pay slightly more but it is more than worth it for the overall service provided. Reviewed on: 15th August 2025

Always a friendly & efficient service.

Always a friendly & efficient service. Would definitely recommend. Reviewed on: 15th August 2025

Great service, great price

Competitive prices. Extras included. Easy to use on line systems. Knowledgeable and helpful staff. Reviewed on: 15th August 2025

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