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Saga: Car insurance reviews

4.83
Based on 9,563 reviews, last reviewed 19th Jul 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026
Eric H's avatar
Eric H

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Excellent service

5
The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Incident & Reponse

5
Had an accident 2 years ago and the Saga Call Centre staff were informative and helpful throughout the process. Receiving regular texts and emails advising of progress and clear details of who to contact for any questions or concerns. When I did have to call, the staff were supportive and knowledge in resolving questions. Reviewed on: 15th August 2025

Saga are easy to deal with.....

5
Saga are easy to deal with and always pick up calls timely. They look for ways of helping you and nothing is too much trouble. Reviewed on: 15th August 2025

Goowin the award renewal process.

5
Good renewal process. not too complicated and staff always very helpful Reviewed on: 15th August 2025

Excellent service when needed in an emergency.

5
Excellent service when needed in an emergency. Reviewed on: 15th August 2025

Insurer for older drivers including European driving.

4
Will insure older drivers for domestic and European driving when many well known competitors will not even if you have been a loyal customer for many years. Reviewed on: 15th August 2025

Always very helpful and deal with any queries quickl...

5
Always very helpful and deal with any queries quickly and efficiently. Reviewed on: 15th August 2025

everyone was very helpful when i had an accident the...

5
everyone was very helpful when i had an accident they did eveything for me. Reviewed on: 15th August 2025

Great Service

5
Never had a problem. any time I have to renew it's so easy. Reviewed on: 15th August 2025

Very good customer service.

5
Have always had very good customer service. Very polite, helpful and easy to do what I have to do. Reviewed on: 15th August 2025

My car had panoramic sunroof, Saga was 1 company tha...

5
My car had panoramic sunroof, Saga was 1 company that clearly covered this. I've since changed my car and customer service made swapping over my insurance very simple. Reviewed on: 15th August 2025

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