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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11380 reviews)

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4.83

Based on 11,379 reviews, last reviewed 24th Sep 2026

169900% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Friendly, professional and knowledgeable service. Friendly, professional and knowledgeable service. Easy to use website, and great customer helpline Reviewed on: 24th September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11380)

fantastic service

a great product at a great price ,will defiantly be using SAGA again Reviewed on: 26th September 2025

Great service no fuss no let downs no price increases.

Great service no fuss no let downs no price increases. Reviewed on: 26th September 2025

My Last Policy

based on my last policy, communication was good easy to talk to, competitively priced. Reviewed on: 26th September 2025

Excellent availability of a real person

Excellent availability of a real person to talk to and good service. Reviewed on: 26th September 2025

Brilliant customer service from a really helpful lady

Brilliant customer service from a really helpful lady Reviewed on: 26th September 2025

From beginning to end the service provided, plus the...

From beginning to end the service provided, plus the lady I spoke to, was excellent. Nothing too much trouble for her Reviewed on: 26th September 2025

So easy to deal with.

Never had an issue always helpful. Reviewed on: 26th September 2025

very professional

very professional and friendly with competent advice Reviewed on: 26th September 2025

all good everything was clear and understandable

all good everything was clear and understandable Reviewed on: 26th September 2025

Excellent customer service

When ever I have rang to add family members onto my car insurance if they have needed to borrow my car. it has been very easy The customer service is fantastic, and the call operaters are very pleasent to deal withThank you Reviewed on: 26th September 2025

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