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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Quick easy Compatible prices

Quick easy quote had car insured in minutes Reviewed on: 15th August 2025

Great cover and yearly peace of mind.

Great cover and yearly peace of mind. Reviewed on: 15th August 2025

Didn’t believe I could save that much

My insurance quotes were always way below the competition. And when I threw in my campervan it was sorted at a very good price. Tell all my friends and they’ve moved Reviewed on: 15th August 2025

Saga staff are always very helpful.

Saga staff are always very helpful and easy to deal with. The fixed three year price makes it easier to budget. The only negative point I would say is that SAGA insurance tends to be more expensive. Reviewed on: 15th August 2025

Cheapest I could get for over 85 year olds

Cheapest I could get for over 85 year olds Reviewed on: 15th August 2025

Good service

I spoke to a very helpful gentleman and he gave me all the information I required Reviewed on: 15th August 2025

When upgrading my car it was very easy to transfer t...

When upgrading my car it was very easy to transfer the insurance and the price difference was better than I expected. Reviewed on: 15th August 2025

Dumped by previous insurer, as 'low value customer',...

Dumped by previous insurer, as 'low value customer', saga provided equivalent at half the price. Reviewed on: 15th August 2025

So good to be able to speak to a person .

So good to be able to speak to a person . Especially when they are so helpful Reviewed on: 15th August 2025

Renewing my insurance

Renewed my insurance on due date, sent me a quote which was a lot less than previous year, cover was explained simply and clearly, and cover was exactly what I needed, and option was to receive policy details either on line or by hard copy was very useful. A good experience Reviewed on: 15th August 2025

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