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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Good support from experienced, helpful and polite st...

Good support from experienced, helpful and polite staff. Renewals process is stress free and timely. Reviewed on: 27th September 2025

Every customer is important.

Great personal customer service when I had to make changes to my policy. very competitive priced Reviewed on: 27th September 2025

Excellent customer service with the team.

Excellent customer service with the team going the extra mile. Best practice always in ensuring that everyone explains at each and every stage before carrying out any work. Reviewed on: 27th September 2025

Good value and service from Saga.

Saga have provided me with good value car insurance for several years now and don't significantly increase premiums year on year. Reviewed on: 27th September 2025

Saga gave me a 3 year fixed premium car insurance p...

Saga gave me a 3 year fixed premium car insurance policy at a very competitive rate for 2 cars in my household. No other insurance provider could beat this for me. Reviewed on: 27th September 2025

Competitive prices and easy to complete everything

Competitive prices and easy to complete everything Reviewed on: 27th September 2025

Saga Through and Through Customer

Been with Saga for many a year for car and house insurance. People I have spoken to are both professional and caring in their delivery of an excellent service Reviewed on: 27th September 2025

Good level of cover, competitive price

easy to follow, well explained. The cover offered was pretty much all I was after at a very competitive price. Reviewed on: 27th September 2025

Happy at the moment.

Happy at the moment. Will be looking for a good reduction next year. Reviewed on: 27th September 2025

Note on Saga car insurance

I have insured my car with Saga for several years, but I have not had occasion to make a claim during that time, so am not really in a position to evaluate the service. Previously I used to cycle to an insurance broker three miles away, which was more pleasant (speaking to a human being) but a bit of a nuisance. Reviewed on: 27th September 2025

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