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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11378 reviews)

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4.83

Based on 11,378 reviews, last reviewed 23rd Sep 2026

169800% increase in 5 star reviews

in the past 90 days

1200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and helpful. Always polite and helpful. Nothing is too much trouble.You are treated like a competent adult and with respect. Reviewed on: 23rd September 2026

Latest lowest rating:

1

Absolutely terrible service. Absolutely terrible service. Team in South Africa try but aren't empowered or trained. Took over an hour to add a person to my policy, and took thre... Read more Reviewed on: 22nd September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11378)

BEST RESULTS FROM WIDE COMPARISON OF OPTIONS

BEST RESULTS FROM WIDE COMPARISON OF OPTIONS WITH ADDED BENEFITS OF BREAKDOWN AND EXCESS COVER. Reviewed on: 26th September 2025

It gives me peace of mind xx

Being insured with Saga allows me to have peace of mind knowing there is always someone at the end of my phone if and when needed. Luckily not needed them.in over 20 years...thankyou xx Reviewed on: 26th September 2025

Excellent customer service and great value for money

Excellent customer service and great value for money Reviewed on: 26th September 2025

REAL PEOPLE NOT ROBOTS

If I had a query I could speak easily to a real person Reviewed on: 26th September 2025

Trusted, Transparent, and Truly Caring - Saga

I recently purchased my car insurance with Saga and found the experience to be exceptional from start to finish. The process was clear, straightforward, and stress-free. Every interaction I had with Saga’s team was professional, friendly, and genuinely supportive. What stood out most was the way Saga made me feel as a valued customer, not just another policyholder. They took the time to explain my options, ensured I had the right level of cover for my needs, and made the whole process easy to understand. Their transparency, efficiency, and customer-first approach truly set them apart. Saga not only provided me with great value and peace of mind, but also gave me confidence that I am in safe hands should I ever need to rely on my policy. It is rare to find an organisation that combines excellent service, clarity, and care so consistently. For these reasons, I believe Saga deserves to be recognised with this award. They exemplify what outstanding customer service should be—reliable, trustworthy, and dedicated to going the extra mile for their customers. Reviewed on: 26th September 2025

Why so expensive when l have no claims on 65years.

Why so expensive when l have no claims on 65years. Reviewed on: 26th September 2025

Very copetative price and reduced from last year

Very copetative price and reduced from last year Reviewed on: 26th September 2025

Excellent customer service and the best deal

My car insurance has always been dealt with efficiently and if I have any queries they’re handled by a great team who will always endeavour to provide me with the best deals. Reviewed on: 26th September 2025

Consistently good value for money and service.

I have always found their terms and conditions good and competative. When I have needed to contact them their service has been quick, efficient, informative and helpful without being hurried in any way. As an 82 year old I need to be sure I will get help when I need it. Reviewed on: 26th September 2025

Professional experience

Very professional personal and easy to speak to. Reviewed on: 26th September 2025

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