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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9563 reviews)

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4.83

Based on 9,563 reviews, last reviewed 19th Jul 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Well Recommended Good deal, and service. Reminder each year and competitively priced. Reviewed on: 19th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9563)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Overall very pleased

Overall very pleased by the service, staff and policies. I would have rated higher, but there was an issue when I switched vehicles soon resolved, but still a little miffed Reviewed on: 14th August 2025

New Policy

Taking out Car insurance was easy and simple to understand the Terms and Conditions and the cost was less than my current provider Reviewed on: 14th August 2025

Good value for money.

Good value for money. Friendly staff Reviewed on: 14th August 2025

Competitive and good to deal with

I have been with Saga for a number of years and they are an excellent company to deal with. I always get a very competitive premium unlike some insurance companies who treat existing customers less favourably than new ones. The staff are good when contacted. Reviewed on: 14th August 2025

Good policy and you can speak to a person when needed.

I have my fully comp car insurance with Saga now, I was with them before . They are not the cheapest in price, in fact they are middle of the road cost wise, but I do like their policies and above all you can phone & speak to a person. Reviewed on: 14th August 2025

My previous insurer doubled their quote suddenly eve...

My previous insurer doubled their quote suddenly even though I’d had no claims over 25 years and never had to claim or been in an accident. I asked why and was told they didn’t need to say but reaching pension age seemed to be the answer Many other insurers previously used also wouldn’t provide cover presumably for the same reason I didn’t know where to turn and a friend suggested Saga. Contacted them no problem and friendly staff and clear information re coverage and even suggestions to bring quote in line Continues to be like that and I have recommended them to others too Reviewed on: 14th August 2025

So helpful and knowledgable.

So helpful and knowledgable. Went through all the details and provided useful inofrmation. Reviewed on: 14th August 2025

Efficient and friendly

Efficient and friendly and always helpful Reviewed on: 14th August 2025

Sought excellent quote for car insurance, great cove...

Sought excellent quote for car insurance, great cover, reasonable price Reviewed on: 14th August 2025

Competitive pricing, and easy phone call to solve pr...

Competitive pricing, and easy phone call to solve problems. When I called with a problem accessing my on line account, the Saga employee was really helpful, and virtually no waiting time, before my call was answered. Reviewed on: 14th August 2025

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