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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9557 reviews)

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4.89

Based on 9,557 reviews, last reviewed 18th Feb 2026

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

For my age group, best price. For my age group, best price and premiums are not artificially raised at renewal as they seems to be with many other companies. In my case actually lo... Read more Reviewed on: 18th February 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9557)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great service, excellent policy price with comprehen...

Great service, excellent policy price with comprehensive cover Reviewed on: 14th August 2025

Great Customer service

My husband passed away and the help and support I received was second to none. Reviewed on: 14th August 2025

Premium cheaper than comparison sites.

Premium cheaper than comparison sites. phoned get prices for different excess and was able to reduce my excess. Reviewed on: 14th August 2025

Valued customer discount

Like all insurers they send you a renewal quote but will try to do a better deal if you ring and ask. Annoyingly, you only get the valued customer discount if you ask for it. It’s not automatically taken off the renewal quote! Reviewed on: 14th August 2025

A Great Company

An all round great company to deal with. With competitive prices & the right cover for cars it's just ideal. It also covers car keys which is a bonus. Reviewed on: 14th August 2025

One happy customer!

Great customer service, informative, helped me find the right level of insurance for my needs. Reviewed on: 14th August 2025

Early reminder to renew and excellent quote

Early reminder to renew and excellent quote Reviewed on: 14th August 2025

awesome service received

All my experience whenever is make phone call , it has been fantastic people talking to you , and the staff are ready to solve your problem Reviewed on: 14th August 2025

Good value at a good price .

Good value at a good price . A great option for over 50s. Reviewed on: 14th August 2025

SAGA Home and Vehicle insurer for many tears...

Been a SAGA Home and Vehicle insurer for many tears as re other Family Members. Reviewed on: 14th August 2025

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