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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Done on line great insuranceso easy.

Done on line so easy. Changed car and talked to an agent, so quick and easy. Reviewed on: 14th August 2025

Excellent Staff and Product

Very helpful staff and good value product. Have used for many years. I have no hesitation in recommending. Reviewed on: 14th August 2025

Great service great price

Been on three year fixed price and this was already good price but having it fixed over three years saved a lot of money also customer services easy to get hold of and easy to understand Reviewed on: 14th August 2025

I appreciate the comprehensive coverage offered by t...

I appreciate the comprehensive coverage offered by this insurance company, as it provides a sense of security. Their communication style is clear and concise, making it easy to understand the policy details. The customer service representatives are helpful and responsive, addressing any concerns promptly. Moreover, the extensive range of covered areas demonstrates their commitment to protecting customers. Overall, I am pleased with the great cover provided by this insurance company. Reviewed on: 14th August 2025

'Saving money on your car Insurance'..

The price for my car insurance renewable was much cheaper than all the sites on car insurance such as confused.com ,money supermarket, etc. and was only ten pounds more than the previous year. Well Done Saga. Reviewed on: 14th August 2025

Easy to use and reasonable price

Documentation is clear and the site is easy to navigate . Wide choice of options and value for money was ok. Reviewed on: 14th August 2025

I haven't had any problems with Saga

I haven't had any problems with Saga Reviewed on: 14th August 2025

I asked for received renewal quote, spoke to a Saga...

I asked for received renewal quote, spoke to a Saga adviser with some small questions, assured that I was reading the quote correctly and proceed with my car insurance, the paper work was received by email quickly soon after. Reviewed on: 14th August 2025

The staff are l ways prompt,knowledgeable,and clear...

The staff are l ways prompt,knowledgeable,and clear and precise.It makes the whole experience easy Reviewed on: 14th August 2025

Always someone available to talk to on the end of th...

Always someone available to talk to on the end of the phone Reviewed on: 14th August 2025

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