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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.89 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great car insurance

I’ve been with Saga Car Insurance for 6 years and the policy covers what I need at a price I can afford. The customer service staff are always happy to tailor my policy and listen to my needs. They’re also very good at answering any questions I have. Reviewed on: 14th August 2025

I couldn't be happier with Saga Car insurance, they...

I couldn't be happier with Saga Car insurance, they are truly outstanding. Reviewed on: 14th August 2025

Best car insurance for me love the same price for th...

Best car insurance for me love the same price for three years cover and the quick answers to any inquiries Reviewed on: 14th August 2025

Good company

Although price shot up cut a few services and gor a price that suits Reviewed on: 14th August 2025

Friendly helpful and patient salesperson, no pressur...

Friendly helpful and patient salesperson, no pressure, explained everything. Easy to understand options offered. Nothing too much trouble. Reviewed on: 14th August 2025

Knowledgeable and polite staff with very competitive...

Knowledgeable and polite staff with very competitive prices, nothing was too much trouble and any questions were quickly answered. Reviewed on: 14th August 2025

Saga Reward Loyalty

I have car insurance with Saga on a 3 year fixed deal. It is great value when I compare it to other quotes, but more important for me it saves having to worry about it each year. Reviewed on: 14th August 2025

Stress free accident

After an accident on holiday and despite great difficulty communicating due to no mobile signal, Saga recovered my car very quickly and took it to the garage of my choice nearer to home and arranged and paid for a taxi for us to take us home at the end of our holiday. Saga took the stress away and I’m grateful for everything they did. My car was repaired to my complete satisfaction too. Reviewed on: 14th August 2025

Great customer service.

Great customer service. Good value for money. Only a phone call away. Easy to navigate website. Would recommend them. Reviewed on: 14th August 2025

Straightforward website.

Straightforward website. Very easy to understand and take out a new car policy. A great premium. Reviewed on: 14th August 2025

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