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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

.The bead.

Saga beat all prices when compared with comparison websites. Reviewed on: 14th August 2025

Lovely staff.

Lovely staff. Very easy and kind to deal with. Reviewed on: 14th August 2025

Confident in the Service Given

Although phone lines can be very busy, waits are not excessive. I have been with Saga for many years and find they are always able to provide me with the standard of cover I want and I love being able to set it for 3 years. Never yet raised a question or issue that could not be answered and or resolved there and then on the phone call. Great service, great staff. Reviewed on: 14th August 2025

I have never had to claim so can't say .

I have never had to claim so can't say . But the people on the end of the phone seem very knowledgeable and helpfull when buying my policy. Reviewed on: 14th August 2025

Great car insurance

I’ve been with Saga Car Insurance for 6 years and the policy covers what I need at a price I can afford. The customer service staff are always happy to tailor my policy and listen to my needs. They’re also very good at answering any questions I have. Reviewed on: 14th August 2025

I couldn't be happier with Saga Car insurance, they...

I couldn't be happier with Saga Car insurance, they are truly outstanding. Reviewed on: 14th August 2025

Best car insurance for me love the same price for th...

Best car insurance for me love the same price for three years cover and the quick answers to any inquiries Reviewed on: 14th August 2025

Good company

Although price shot up cut a few services and gor a price that suits Reviewed on: 14th August 2025

Friendly helpful and patient salesperson, no pressur...

Friendly helpful and patient salesperson, no pressure, explained everything. Easy to understand options offered. Nothing too much trouble. Reviewed on: 14th August 2025

Knowledgeable and polite staff with very competitive...

Knowledgeable and polite staff with very competitive prices, nothing was too much trouble and any questions were quickly answered. Reviewed on: 14th August 2025

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