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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Staff very polite - good overall.

Staff very polite - good overall. Reviewed on: 14th August 2025

SAGA Plus - the way to go

3 year Saga Plus provides certainty for budget purposes. Value for money comes from the hassle free service in the event of a claim (my only experience was with a no fault claim). The customer service staff are efficient. Now been with SAGA for 17 years and counting. Reviewed on: 14th August 2025

Excellent value.

Excellent value. Can actually speak to someone on the telephone who were very helpful. Reviewed on: 14th August 2025

Excellent good value Car Insurance

I've insured my car with Saga for several years now. It's always been good value and renewal is easy. I've never had to make a claim but I know who to call if I have an accident and I'm sure they'll deal with it promptly and efficently Reviewed on: 14th August 2025

The advisor was very friendly and helpful in helping...

The advisor was very friendly and helpful in helping me get the best deal with my car insurance and also what was the best one for me. Reviewed on: 14th August 2025

Competitive and comprehensive cover.

Competitive and comprehensive cover. Reviewed on: 14th August 2025

Easy to organise, exceptional rates.

Easy to organise, exceptional rates. Nice people to deal with Reviewed on: 14th August 2025

Great deal good price easy to setup

Great deal good price easy to setup Reviewed on: 14th August 2025

Easy to deal with online.

Easy to deal with online, car insurance is the cheapest and provides the cover I wanted Reviewed on: 14th August 2025

Insured 2 cars, still waiting on docs for one of them?

Insured 2 cars, still waiting on docs for one of them? Reviewed on: 14th August 2025

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