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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9562 reviews)

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4.83

Based on 9,562 reviews, last reviewed 16th Jul 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Good value insurance for today’s market offering val... Good value insurance for today’s market offering value at an affordable price Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9562)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Quote for a Renault Clio

Best car insurance cover for me and a reasonable price Reviewed on: 14th August 2025

Great policy that covers all bases at a superb price.

Great policy that covers all bases at a superb price. Very comprehensive cover and low excess with lots of extras included in the policy. I also like that the premiums don't automatically jump up loads each year, even though I haven't made any claims. Reviewed on: 14th August 2025

Easy to deal with.

Easy to deal with. Excellent product with tailored options Reviewed on: 14th August 2025

I can always speak to a real person which is great!

I can always speak to a real person which is great! I have been with Saga for a number of years and it is definitely good value. I have had repairs to my windscreen and a new windscreen in that time with no hassle, and the price has remained the same for three years. I am very pleased. Reviewed on: 14th August 2025

Staff very polite - good overall.

Staff very polite - good overall. Reviewed on: 14th August 2025

SAGA Plus - the way to go

3 year Saga Plus provides certainty for budget purposes. Value for money comes from the hassle free service in the event of a claim (my only experience was with a no fault claim). The customer service staff are efficient. Now been with SAGA for 17 years and counting. Reviewed on: 14th August 2025

Excellent value.

Excellent value. Can actually speak to someone on the telephone who were very helpful. Reviewed on: 14th August 2025

Excellent good value Car Insurance

I've insured my car with Saga for several years now. It's always been good value and renewal is easy. I've never had to make a claim but I know who to call if I have an accident and I'm sure they'll deal with it promptly and efficently Reviewed on: 14th August 2025

The advisor was very friendly and helpful in helping...

The advisor was very friendly and helpful in helping me get the best deal with my car insurance and also what was the best one for me. Reviewed on: 14th August 2025

Competitive and comprehensive cover.

Competitive and comprehensive cover. Reviewed on: 14th August 2025

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