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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Renewal quote promises

Always great on renewal quotes, have been with saga for years Reviewed on: 14th August 2025

Great Company have used for car & house

Saga beat the comparison site without even asking….and you can secure for 3 years…. Reviewed on: 14th August 2025

1 car insurance tripled so left and then months late...

1 car insurance tripled so left and then months later next quote was lower Reviewed on: 14th August 2025

3 year same price

The 3 year plan is brilliant keeping the same amount each year Reviewed on: 14th August 2025

Car and House insurance.

Car and House insurance. Have recently renewed both and on each case they revisited the policy and came up with a price which , whilst not the cheapest, met my requirements. Reviewed on: 14th August 2025

Straightforward and prompt service.

Straightforward and prompt service. Good value for money as the quote suited my budget . Reviewed on: 14th August 2025

After my small rta i well informed of aspects and ke...

After my small rta i well informed of aspects and kept up to date as thing progressed , very helpfull staff All comunication was clear and well explained Reviewed on: 14th August 2025

Exceptional service

Great value the service is excellent a very happy customer Reviewed on: 14th August 2025

Everything made so easy thank you

Everything made so easy thank you Reviewed on: 14th August 2025

Saga provided a policy cost which half of my previou...

Saga provided a policy cost which half of my previous insurer Reviewed on: 14th August 2025

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