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Saga: Car insurance reviews

4.88
Based on 9,558 reviews, last reviewed 24th Mar 2026
99% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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0%
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0%
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1%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026
Jamie S's avatar
Jamie S

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026
William C's avatar
William C

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Value for money car insurance.

5
Value for money car insurance, fixed price for three years. My wife was with a different company and when her renewal was due it went up 38%, probably due to me turning 70. She tried SAGA and got a great deal including the three years fixed price. So far never had to make a claim but confident if we ever had to , based on experience of making a buildings claim, it would be hopefully straight forward Reviewed on: 14th August 2025

very trustworthy

5
allways give me a good quote ,can trust them every year ,no need to go else where Reviewed on: 14th August 2025

Saga were Brilliant with their fair treatment

5
when someone ran into my nearside from a side road saga stuck by me for two years and didn't increase my policy it went to court and i was proved to be in the right Reviewed on: 14th August 2025

Have always offered excellent quotes that are compet...

5
Have always offered excellent quotes that are competitive with other providers. If I telephone they are polite and knowledgeable. I have recommended to others who tell me how simple the process was to obtain a quote and set up insurance. Reviewed on: 14th August 2025

Pricing and cover very good.

4
Pricing and cover very good. Haven't made a claim yet so have no experience of service. Reviewed on: 14th August 2025

Great service.

5
Very helpful staff who know what they are talking about. Reviewed on: 14th August 2025

Only plus side to being over 50.

4
My cover with Saga was very competative - the only good thing about being 50+ is saga insurance! Reviewed on: 14th August 2025

After looking around Saga offered by far the best va...

5
After looking around Saga offered by far the best value for money Reviewed on: 14th August 2025

Not the cheapest, but simple the best

5
Always so helpful No. 1 in my book as what ever I ask for you offer cover. Reviewed on: 14th August 2025

GREAT SERVICE

5
Good price and easy to renew. All advisors are very well trained on the product Reviewed on: 14th August 2025