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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

99% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Efficient and personal

The one claim I had was dealt with efficiently, and I was kept informed about progress. No long telephone menu - you go straight through to an actual person!. Reviewed on: 14th August 2025

Good deal with 3 year renewal at fixed cost

Good deal with 3 year renewal at fixed cost Reviewed on: 14th August 2025

Breakdown assistance was fantastic, Saga ensures the...

Breakdown assistance was fantastic, Saga ensures the job is well done. Reviewed on: 14th August 2025

No annual hassle!

It's very helpful to have the premium set for three years Reviewed on: 14th August 2025

The member that I spoke to was polite and. helpful.

The member that I conversed with was both polite and helpful. Reviewed on: 14th August 2025

First class service and reliable.

My wife and I have been using Saga for our car insurance for many years and have always received first class service. Reviewed on: 14th August 2025

The a gas’s (almost anagram! )

They’re very considerate. And easy to deal with Reviewed on: 14th August 2025

p j s j insurance

Im very happy with my car insurance gone down £100 this year not happy about my home insurance went up from £350 a year to £800 they could only get it down to £600 got it for £400 some where else wasnt happy because ihave been with them a long time. Reviewed on: 14th August 2025

Excellent coordinated admin Competitive price

Smooth coordinated admin Competitive price Reviewed on: 14th August 2025

Great job

A 3 year car insurance deal signed for a second time peace of mind knowing the cost of the insurance will be the same price regardless of the higher price of other insurance companies Reviewed on: 14th August 2025

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