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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Excellent service from quotation to policy completion.

Excellent service from quotation to policy completion. Reviewed on: 14th August 2025

Excellent insurance service

Very competitively priced and excellent support from SAGA staff! Reviewed on: 14th August 2025

Efficient and personal

The one claim I had was dealt with efficiently, and I was kept informed about progress. No long telephone menu - you go straight through to an actual person!. Reviewed on: 14th August 2025

Good deal with 3 year renewal at fixed cost

Good deal with 3 year renewal at fixed cost Reviewed on: 14th August 2025

Breakdown assistance was fantastic, Saga ensures the...

Breakdown assistance was fantastic, Saga ensures the job is well done. Reviewed on: 14th August 2025

No annual hassle!

It's very helpful to have the premium set for three years Reviewed on: 14th August 2025

The member that I spoke to was polite and. helpful.

The member that I conversed with was both polite and helpful. Reviewed on: 14th August 2025

First class service and reliable.

My wife and I have been using Saga for our car insurance for many years and have always received first class service. Reviewed on: 14th August 2025

The a gas’s (almost anagram! )

They’re very considerate. And easy to deal with Reviewed on: 14th August 2025

p j s j insurance

Im very happy with my car insurance gone down £100 this year not happy about my home insurance went up from £350 a year to £800 they could only get it down to £600 got it for £400 some where else wasnt happy because ihave been with them a long time. Reviewed on: 14th August 2025

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