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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (9560 reviews)

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4.83

Based on 9,560 reviews, last reviewed 24th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great service ...

Good customer care easy to get into your portal when you need to see your documents Reviewed on: 14th August 2025

Fantastic service

Had fantastic lady on phone ( English ) great help . Reviewed on: 14th August 2025

Lovely to speak with a human!

Saga sent timely reminders and I prefer speaking with human! Reviewed on: 14th August 2025

Excellent

I’ve been with Saga car insurance for about eight years. Price has always been competitive. When I need to contact them I always get through to speak to someone promptly, no hanging on the phone listening to music for ages. All advisors I have spoken to are very helpful and knowledgeable. Highly Reviewed on: 14th August 2025

Fantastic value

Really happy,renewal is real good. Reviewed on: 14th August 2025

Simple process

Simple easy process and good value for money Reviewed on: 14th August 2025

Good show Saga

Saga we're so cheap, I was shocked when I read how comprehensive the policy was Reviewed on: 14th August 2025

It’s easy to get quotes, that are plain and simple

It’s easy to get quotes, that are plain and simple to understand. Customer service, understood my needs. Overall a good experience and good value for money Reviewed on: 14th August 2025

Super saga

Absolutely fantastic very friendly customer support service and do what they say when you have a problem and provide excellent customer skills Reviewed on: 14th August 2025

Good for me

Good for car insurance and cheap Reviewed on: 14th August 2025

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