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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Excellent service

The Saga employee who picked up my call was very helpful and friendly. They were able to answer all my questions. Reviewed on: 28th September 2021

Excellent customer service when we had an issue.

Excellent customer service when we had an issue. Reviewed on: 13th August 2025

My score would have been higher here had I not neede...

My score would have been higher here had I not needed to change my address. The new address is about 1/2 a mile from my previous one and is in a very quiet village. The house has private parking in a driveway (as did the previous property) in a small Close of 18 properties. For the pleasure of changing to this address, I am being charged another £250 per annum. Why? I have listed a complaint about this. If I do not receive a satisfactory response, I will be obliged to look for another insurance company. Reviewed on: 13th August 2025

Easy to arrange insurance and very helpful staff.

Easy to arrange insurance and very helpful staff. Competitive pricing with trusted name. Reviewed on: 13th August 2025

Excellent

Someone ran into my car in a car park. Sega has dealt with the claim with speed and professionalism. Reviewed on: 13th August 2025

Three cars insured with them over the last 6 years,...

Three cars insured with them over the last 6 years, and they have been brilliant! Reviewed on: 13th August 2025

Easy process.

It was an easy process to get the cover I wanted Reviewed on: 13th August 2025

Helpful informative and put you at ease and easy to...

Helpful informative and put you at ease and easy to understand Reviewed on: 13th August 2025

Too changes in cars...

Too changes in cars handled with no problems and in quick time thank u Reviewed on: 13th August 2025

Saga No 1

They've always been very helpful to me and answered every question I've asked and they've given me money off the last 3years which is what a customer wants. Reviewed on: 13th August 2025

Excellent customer care

Customer care while dealing with a motor claim was excellent Reviewed on: 13th August 2025

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