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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

The human voice

Advisers very helpful...I prefer talking to a human, rather than computer algorithms,etc Reviewed on: 13th August 2025

Cost effective cover

You provide excellent cover for a truly cost effective premium Reviewed on: 13th August 2025

Good customer service with lower premium renewals en...

Good customer service with lower premium renewals encouraging me to stay with saga. I would definitely recommend to friends and family. I will continue to have my future cars insured by saga. Reviewed on: 13th August 2025

Personal contact ..

Talking to a person as opposed to typing to a Chatline, and trusting that they are only having a conversation with you ( which they probably aren’t) is important. Like the three years fixed price. Reviewed on: 13th August 2025

Very simple online application and the best price.

Very simple online application and the best price. Reviewed on: 13th August 2025

Excellent service at a good price

Excellent service at a good price Reviewed on: 13th August 2025

Much cheaper then competitors, staff easy to communi...

Much cheaper then competitors, staff easy to communicate with, they listen and understand and came up with the correct solution Reviewed on: 13th August 2025

Good service.

Good service. Real helpful knowledgeable people on the phone Reviewed on: 13th August 2025

Great insurance company to deal with

Saga staff come across very professional, helpful and friendly. Always make sure you understand everything about the policy. Great car insurance company. Reviewed on: 13th August 2025

3-year package

Took out the three year insurance with no increase, and it has proved worthwhile Reviewed on: 13th August 2025

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