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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

They always deal with my queries efficiently and cou...

They always deal with my queries efficiently and courteously. Reviewed on: 13th August 2025

The best for me

I have insured my car with Saga for many years, it is not just about cost, what it is about is their contact - informative, courteous, friendly and non invasive, all the time doing the professional bit, which of course is making sure that my car insurance is right for me. I wouldn't insure my car with anyone else. Reviewed on: 13th August 2025

I am an elderly driver so car insurance is never che...

I am an elderly driver so car insurance is never cheap now.Saga are competitive and I am happy to insure with them. Reviewed on: 13th August 2025

Very professional and friendly.

Very professional and friendly. Very good service. Good product at a competitive price Reviewed on: 13th August 2025

Really helpful staff that spend time with you and ma...

Really helpful staff that spend time with you and make you feel like they care Reviewed on: 13th August 2025

Good Advice

When I telephone for advice before renewing my car insurance, I always get a pleasant and knowledgeable person who is often able to give me a more competitive premium rate. Reviewed on: 13th August 2025

For cover that work

The cover we have is by far the best Reviewed on: 13th August 2025

Friendly and helpful.

Friendly and helpful. Answered all my questions Reviewed on: 13th August 2025

Been with saga for many years for my car and house i...

Been with saga for many years for my car and house insurance , the 3 year guarantee insurance is excellent Reviewed on: 13th August 2025

Car Insurance

Good Unsurance provider offering all that you need at a competative price. Reviewed on: 13th August 2025

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