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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.83 (11373 reviews)

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4.83

Based on 11,373 reviews, last reviewed 17th Sep 2026

84650% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great customer service. Great customer service. You never know how good your insurance is until you need to make a claim. My car was written off through no fault of my own ... Read more Reviewed on: 17th September 2026

Latest lowest rating:

1

Ain't got a clue they add lower amounts what you veh... Ain't got a clue they add lower amounts what you vehicle is worth even though car is with alot more am leaving them after 2 years of failings and cos... Read more Reviewed on: 1st September 2026

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About this product

Saga offers three levels of car insurance for people over 50: Saga Plus, Saga Select and Saga Standard.

With Saga Plus, you can expect to pay the same price for two years if there are no changes. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Car Insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (11373)

Saga are the best

I Have 4 cars insured with Saga on their 3 year deal.. Staff are always very helpfull and try and get the best deal for my requirements. Reviewed on: 21st August 2025

I have insured with Saga for two decades and have al...

I have insured with Saga for two decades and have always found them very helpful Reviewed on: 21st August 2025

I like the three year fixed price

I like the three year plan but when the 3 year plan came up for renewal it was 3 times dearer but a phone call they were kind enough to reduce the price locked in for the next 3 years Reviewed on: 21st August 2025

Excellent Customer Service

The sales people are excellent and can answer any query you have. If they are going to call you back they actually do, so for customer service they provide a really good service. Everything is explained fully so you understand what you are purchasing so nothing is a surprise when you get your policy. Reviewed on: 21st August 2025

Simply outstanding service.

I have had car and home insurance with Saga for a number of years. My car insurance was up for renewal recently. Because of a change in my personal circumstances, the new policy premium was going be difficult to afford. I spoke to a really understanding and helpful member of staff at Saga. She couldn't have been more helpful. In this digital and impersonal world, it was so refreshing to speak to someone that clearly knew their job and she went out of the way to help. I can honestly say that l have not had such a positive experience from any company, let alone an insurance company, in all my 68 years. If l could l would nominate this member of staff for a personal award I would. I will stay with Saga thanks to her. Reviewed on: 21st August 2025

Super Service

Swift service by knowledgable polite staff with a competitive quote . Reviewed on: 21st August 2025

Good service .

Good service .The lady I spoke to was very helpfull and very profesional . Reviewed on: 21st August 2025

thankful 97 year old

my queries were dealt with swiftly and clearly by contact on computer and telephone giving me 1st. class polite aid Reviewed on: 21st August 2025

Very good service and easy to deal with.

Very good service and easy to deal with. Reviewed on: 21st August 2025

A very professional operation from start to finish.

A very professional operation from start to finish. The customer service operative was very helpful and respectful. The young lady took her time to explain my policy and help me to obtain a better quotation. Reviewed on: 21st August 2025

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