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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9558 reviews)

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4.88

Based on 9,558 reviews, last reviewed 24th Mar 2026

98% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car Insurance Claims Excess Made Clear Car insurance clearly set out policy contents and benefits. For example policy maybe more expensive than other providers though accidents claims exces... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Very poor experience with SAGA. Very poor experience with SAGA. Obtained an insurance quote online which states that it will expire in 7 days. I go back online to the dashboard to ta... Read more Reviewed on: 16th February 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9558)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga dealt with what I call a difficult situation wi...

Saga dealt with what I call a difficult situation with a cool and professional way that took all the worry I had away, most greatful for the hard work done. Reviewed on: 13th August 2025

Saga is the cheapest rate I got compared to the othe...

Saga is the cheapest rate I got compared to the other companies. Reviewed on: 13th August 2025

Saga are simply the best insurance provider

Always the most helpful and sympathetic customer service of any insurance company. Pricing is very competitive year in year out. Everything about Saga is a plus, no negative experience in 3 years now. Reviewed on: 13th August 2025

I have been with Saga for quite a few years and they...

I have been with Saga for quite a few years and they offer the best insurance policy because everything is in black and white with no hidden costs. Your well informed about what your choice of policy will cover. Reviewed on: 13th August 2025

Good price

Very good service . Easy to obtain a quote on line. Easy to make contact Reviewed on: 13th August 2025

Nothing is too much trouble for them and they will s...

Nothing is too much trouble for them and they will strive to give you the best deal Reviewed on: 13th August 2025

Easy to work with and contact..

Easy to work with and many opportunities for contact with the staff Reviewed on: 13th August 2025

Saga has always very easy to deal with.

Saga has always very easy to deal with. Excellent pricing very helpful and friendly staff when needed. Reviewed on: 13th August 2025

Simple and easy to use.

Simple process and easy to use, very happy with the service. Reviewed on: 13th August 2025

always a 1st class service from Saga

always a 1st class service from Saga Reviewed on: 13th August 2025

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